Report Security Issues
Last Updated: October 16, 2026
At FordCards, we take the security and privacy of our customers seriously. We are committed to maintaining a secure online shopping experience and appreciate reports from anyone who identifies a potential security vulnerability affecting our website.
1. How to Report a Security Issue
If you discover a potential security vulnerability, suspicious activity, or a security concern related to our website, please contact us using the details below.
Email: Contact@fordcards.shop
Please use the subject line “Security Issue Report” to help us identify your message promptly.
2. What to Include in Your Report
To help us investigate the issue, please include as much of the following information as possible:
- A clear description of the potential security issue.
- The website URL or page affected.
- The steps required to reproduce the issue, if known.
- Screenshots or other non-sensitive supporting evidence.
- The potential impact of the issue.
- Your contact information, if you would like us to follow up.
Please do not include passwords, full payment card details, authentication codes, or other sensitive personal information in your report.
3. Responsible Disclosure
We ask that anyone reporting a vulnerability act responsibly and respect the privacy and security of our customers.
Please do not access, modify, download, or disclose other people’s data without authorization. Do not disrupt our website, interfere with orders or payments, or perform testing that could affect other customers.
Please give us a reasonable opportunity to investigate and address a reported issue before publicly disclosing technical details.
4. What Happens After You Report an Issue?
After receiving your report, we will review the information provided and assess the potential risk. If additional information is needed, we may contact you.
We will make reasonable efforts to investigate legitimate reports and take appropriate action where necessary. Response and resolution times may vary depending on the nature and severity of the issue.
Submitting a report does not guarantee a particular response time, resolution, reward, or other compensation.
5. Third-Party Services
Our store may use third-party services, including Shopify and payment providers. If a vulnerability appears to affect a third-party service directly, you may also need to report it through that provider’s official security reporting channel.
6. Contact Information
For security-related concerns, please contact:
Store Name: FordCards
Website: https://fordcards.myshopify.com
Security Email: Contact@fordcards.shop
Phone: +1 (702) 347-3319
Address: 7583 Olive Blvd, St. Louis, MO 63130, USA
Thank you for helping us protect our website and maintain a safer shopping experience for our customers.