Shipping policy
Last Updated: October 16, 2026
At FordCards, we aim to process and deliver your orders as quickly and reliably as possible. This Shipping Policy explains our order processing procedures, shipping times, and delivery terms.
1. Shipping Locations
FordCards currently ships orders within the United States only. We do not guarantee delivery to locations outside the United States.
2. Order Processing Time
Orders are typically processed within 1 business day, Monday through Friday, excluding public holidays.
Order processing includes verifying your order, preparing the items, and arranging shipment. Processing times may be longer during holidays, promotions, or periods of unusually high order volume.
3. Shipping and Delivery Times
Once your order has been processed and shipped, estimated delivery times are:
- Handling time: 1 business day.
- Transit time: 1–3 business days.
- Estimated total delivery time: 2–4 business days.
These are estimates, not guaranteed delivery dates. Actual delivery may vary depending on the shipping carrier, destination, weather, holidays, and other circumstances beyond our control.
4. Order Cut-Off Time
Orders placed before our daily order cut-off time may begin processing on the same business day, subject to verification and availability.
Orders placed after the cut-off time, on weekends, or on public holidays may be processed on the next business day.
5. Shipping Costs
Any applicable shipping charges will be displayed at checkout before you complete your purchase. If free shipping is offered on an order or promotion, the applicable terms will be displayed on our website.
6. Order Tracking
When tracking information is available, it will be provided by email after your order has shipped. Please allow time for the carrier to update the tracking information.
If you have not received tracking information or need assistance with your shipment, contact our customer support team.
7. Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information when placing an order.
If you notice an error in your shipping address, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been processed or shipped.
FordCards is not responsible for delivery problems caused by incorrect or incomplete addresses provided at checkout, subject to applicable law.
8. Delayed, Lost, or Missing Packages
Although we work to ensure timely delivery, delays may occur due to carrier operations, severe weather, holidays, or other unforeseen circumstances.
If your package appears delayed or is marked as delivered but you have not received it, please check your delivery location and contact the carrier. You may also contact us for assistance.
We will review reported shipping issues and work with the carrier where appropriate. Your rights under applicable consumer protection laws remain unaffected.
9. Damaged or Incorrect Orders
If your order arrives damaged or you receive an incorrect item, please contact us promptly and include your order number and clear photographs of the issue, where applicable. We will review the matter and explain the available resolution under our Refund and Return Policy and applicable law.
10. Contact Information
For questions about shipping or an existing order, contact us:
Store: FordCards
Website: https://fordcards.myshopify.com
Email: Contact@fordcards.shop
Phone: +1 (702) 347-3319
Address: 7583 Olive Blvd, St. Louis, MO 63130, USA
Thank you for shopping with FordCards.